Who we are

I.S. Painting Corp. is a residential and commercial painting contractor serving Cape Cod and the South Shore, Massachusetts. We operate the website ispaintingcorp.com and advertise on platforms including Facebook, Instagram and Google.

We are responsible for the personal information described in this policy.

What we collect

Information you give us

When you fill out a form on our website, submit an instant form on Facebook or Instagram, call us, or email us, we may collect:

• Your name
• Your phone number and email address
• The ZIP code or address of your project
• The type of service you need and details about the project
• Your estimated budget and preferred timeline, if you choose to share them
• Anything else you write to us in a message

Information collected automatically

When you visit our website, we and our advertising partners may collect your IP address, browser and device type, the pages you view, and how you arrived at our site. This is collected through cookies and similar technologies.

How we use it

We use the information to:

• Contact you about the estimate or service you requested
• Schedule a walkthrough and prepare a written proposal
• Answer your questions and provide customer support
• Send follow-up messages about your project or our services, where permitted
• Measure how our ads perform and improve them
• Meet our legal, tax and insurance obligations

We do not sell your personal information. We do not share it with third parties for their own independent marketing.

Calls, texts and email

When you submit a form or instant form, you are asking us to contact you about your project. We may reach you by phone call, text message or email using the contact details you provided.

Message and data rates may apply. You can stop text messages at any time by replying STOP, or unsubscribe from emails using the link in any message. You can also ask us to stop contacting you by writing to the address below.

Who we share it with

We share information only with the service providers who help us run the business, and only to the extent they need it:

• Advertising and analytics platforms — Meta (Facebook and Instagram) and Google, which deliver our ads and report on their performance
• Email and form providers — the services that deliver form submissions to our inbox
• Hosting providers — the companies that host our website and store our data
• Professional advisors and authorities — where we are required to by law

Advertising and tracking technologies

Our website uses the Meta Pixel and Google Ads and Google Analytics tags. These tools tell us which ads led to a visit or an inquiry, and let us show ads to people who have visited our site.

You can control this in several places:

• Ad preferences in your Facebook or Instagram account settings
• Google Ads Settings
• Your browser settings, which can block or delete cookies

How long we keep it

We keep inquiry and customer information for as long as needed to serve you and to meet our legal, tax and insurance obligations — generally up to seven years for completed projects. If you contacted us but did not become a customer, we keep your information for up to two years, unless you ask us to delete it sooner.

Your choices

You can ask us to:

• Tell you what personal information we hold about you
• Correct information that is wrong or out of date
• Delete your information
• Stop contacting you

Write to us using the details below and we will respond within 30 days. We may need to confirm your identity before acting on a request.

Security

We use reasonable safeguards to protect the information you share with us. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children

Our services are for adults. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

If we update this policy, we will post the new version on this page and change the date at the top.

Contact us